The Covey Series | Trust as Performance Multiplier.

Sathiyan is a pioneer in the industry and a passionate believer in Covey’s Principles. His company has taught more than 50,000 people so far. He is a Solution Provider. He is truly passionate about training and the ability to deliver good outcomes.

Leadership Resources (Malaysia) Sdn. Bhd. was founded in 1992 and represents FranklinCovey and Soundview in Malaysia and Brunei. Leadership Resources (Malaysia) Sdn Bhd contributes to society by inspiring people and organizations to embrace proven principles of change.

Their vision is to inspire and enable Individuals & Organizations to Effectiveness and Greatness through the Power of Proven Principles – Optimism & enthusiasm, Living the 7 Habits, Innovation, Cost Consciousness, Timeliness and Making a Lasting Positive Impact on their Clients. The company is the training, coaching and implementation company that specializes in organizational leadership and individual effectiveness.

Sathiyan shares the importance of TRUST.

Trust as Performance Multiplier

There are many reasons for disengagement, but one of the greatest is a lack of feeling trusted. When employees fail to meet expectations, leaders have the difficult challenge of determining how much to trust employees with future tasks or projects. The distrust/disengagement cycle is selfperpetuating and will cripple an organization.

We assert that employee disengagement is a leadership issue, not an employee issue. How well leaders extend Smart Trust™ is directly proportional to how engaged that employee will be.

What is the role of leaders with respect to trust?

  • Recognize the business case for trust – be an advocate instead of an obstacle.
  • See leadership as “getting results in a way that inspires trust.” In other words, personally model trust through character and competence and demonstrated behaviors.
  • Align organizational systems and structures around trust

How Do We Develop Leaders on Building Trust?

There are four key elements of leadership credibility, of which is vital for a leader to develop in order to have the foundation of credibility and believability upon which trust can be built within the team.

Convention Centre at The Artisans Haven.

This blog including the Covey Series by Sathiyan, will be expanding and will be hosted at a virtual convention center at virtual mall, The Artisans Haven in June 2020.

The virtual convention center will see at least 10,000 visitors monthly. There are 5 main auditoriums with:

  • Success Stories by Jade Lee, Yap Leng Kuen, Tyler Chong and other guests
  • Webinars, Zoom conferences and video broadcasts featuring the Covey Series, AL Trainings Series, Martin Wong Smart Robie Series, Yellowshorts Series, Vigilant Cybersecurity Series, Gallup Series and more.
  • Previews of theater shows, drama classes and corporate communication training presented by the award winning Enfiniti Academy.
  • Talk Shows by Khoo Hsu Chuan of Do More Podcasts, and Vinodh of #GoodTalk.
  • Featured YouTubes on happiness, and related topics.

The Artisans Haven.

The Artisans Haven showcases the beauty, grace, fun and excitement by artisans in our world. We have many Proudly Malaysian Artisans with exquisite products & talent, and it is our pleasure to share them with everyone. We are working pro bono, to curate a simple & affordable online mall to promote the rich array of their products & talent to consumers countrywide.

The Mall is a simple virtual 2 storey (ground and 1st floor) building connected to a virtual study abroad campus, art gallery and convention centre. The centre court is vibrant with virtual activities together with anchor tenants, such as Abbie and Friends, Explorer Outfitter, Zapp Signature Store and UPayMe Convenience Store. On the 1st floor, we house artisans on the left wing and retailers on the right wing. The Mall hosts a daily bazaar where retailers can display their products for sale. There is also an entertainment booking counter, next to convention centre.

ADM is a virtual real estate owner, and rental is the primary source of revenue. Cost is kept to a minimal, and consists mainly the cost of social media marketing and website maintenance. The company exists and operates virtually. Mall advisory and curation are provided pro bono by Rosalie and Jade. Tenant relations is headed by Jade and Irene, and includes a free monthly virtual best practice mentorship for interested tenants.


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